Privacy Policy

Last Updated: 10/11/2025

Welcome to Disbrain.shop. Your privacy is very important to us. This Privacy Policy describes how we collect, use, and protect your personal information when you visit or make a purchase from our website (www.disbrain.shop).

By using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

When you visit our website or place an order, we may collect the following types of information:

A. Personal Information

When you make a purchase or attempt to make a purchase, we collect:

Full Name
Billing & Shipping Address
Email Address
Phone Number
Payment Information (processed securely through payment gateways)

B. Non-Personal Information

We also collect certain non-identifiable data automatically such as:

Your IP address
Browser type
Device information
Pages visited and duration of visit

This helps us analyze traffic and improve your shopping experience.

2. How We Use Your Information

We use the collected data for the following purposes:

To process and fulfill your orders
To send you order confirmations, invoices, and shipping updates
To communicate with you for customer support
To improve our website’s functionality and user experience
To prevent fraud, unauthorized access, or misuse of our services

We may also use your information to send occasional promotional offers, but you can opt out anytime.

3. Data Protection and Security

We take your privacy and data security seriously.
Your personal information is stored on secure servers and protected using advanced encryption, firewall, and access control systems.

All online payments are processed through trusted and PCI-DSS compliant third-party payment gateways to ensure the safety of your financial information.

4. Cookies Policy

Our website uses cookies to enhance your browsing experience.
Cookies help us:

Remember your preferences
Improve site performance
Track cart and order activity

You can disable cookies through your browser settings, but certain parts of the website may not function properly without them.

5. Sharing of Information

We do not sell, trade, or rent users’ personal information to others.
However, we may share information with trusted third parties who help operate our business, including:

Payment gateways (for secure payment processing)
Shipping and logistics partners (for order delivery)
Analytics providers (to improve website performance)

All such partners are bound by confidentiality and data protection agreements.

6. Your Rights

You have the right to:

Access and review the personal data we hold about you
Request correction or deletion of inaccurate or outdated data
Opt out of receiving promotional emails
Withdraw consent for processing your data

To exercise these rights, please contact us at Disbrain.shop@hotmail.com.

7. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes stated above, comply with legal obligations, resolve disputes, and enforce our policies.

8. Third-Party Links

Our website may contain links to other websites. We are not responsible for the privacy practices of external sites. We encourage users to read the privacy policies of those websites before providing personal information.

9. Updates to This Policy

We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes. Any updates will be posted on this page with a revised “Last Updated” date.

10. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us at:

📧 Email: Disbrain.shop@hotmail.com
📞 Phone / WhatsApp: +91 9512987097
🏠 Address: 196, Shree Nathji Society, Kargil Chowk, Punagam, Surat City, Surat, Gujarat – 395010, India
Managed By: Gohil Rajendra Dhirubhai